FREE shipping on orders over $50 within the contiguous US, UK, CA, AU

Contact us: [email protected]

Shipping Policy

Shipping Cost

We shipping worldwide, you can check the shipping cost detail information below: 

Order ValueShipping Cost
≥ USD$50.00Free
≤ USD$49.99USD$4.97 
Order Handling Time1 – 3 Business Days
Order Shipping Time (FREE Shipping)7 – 20 Business Days
Order Shipping Time (DHL / Fedex)3 – 7 Business Days

Orders will be processed within 3 business day and prepared for standard shipping. We offer Free Shipping by USPS or 4PX (7-20 Business Days) and Fast Shipping by DHL or Fedex (7- 14 Business Days).

You will receive a tracking number by Email or SMS after your order has been processed for shipping. 

Please note that orders may be subject to customs and brokerage fees that are the responsibility of the purchaser. 

We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues. If there is any shipping issue with your package , you must contact Customer Support within 180 days after your order was placed.

Email: [email protected]

100% Authentic

At TuftingPal, we're committed to offering authentic rug tufting supplies while ensuring fair compensation for every tufter. Each item is meticulously packed with a secure seal to guarantee safe delivery right to your doorstep.

Free & Easy Returns

Your satisfaction is our top priority at TuftingPal. We confidently back our products with a 100% happiness guarantee. Enjoy hassle-free returns or replacements—just contact us within 30 days of delivery. Check out our return policy for more details. Your happiness, guaranteed!

100% Secure Checkout

Shop with confidence at TuftingPal, a Google trusted store secured by McAfee and Norton SSL. Free shipping on orders over US$50.00, and you can apply any coupon codes at checkout. We accept a variety of payment methods including MasterCard, Visa, GPay, Apple Pay, and more.

Happy To Help

Have a quick question? TuftingPal is here to help with order status, return details, and more. Simply click the chat bubble icon to chat with us, or visit our FAQs page for fast answers to commonly asked questions.